Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your information when you visit our website or request our assistance.

  1. Information We Collect
    • Non-Personally Identifiable Information: We collect non-personally identifiable information from visitors to our website, including usage data and site metrics, through tools like Google Analytics. This helps us understand how our site is used and improve the experience for all users. All data collected is anonymized and aggregated.
    • Personally Identifiable Information (PII): If you request our assistance through the website, we may collect your first name, last name, email address, and phone number. This information is voluntarily provided by you to enable us to contact you and address your inquiry.
  2. How We Use Your Information
    • Non-Personally Identifiable Information: We use anonymized usage data to:
      • Analyze site performance and user behavior.
      • Improve the content and functionality of our website.
      • Monitor site usage for internal metrics and diagnostics.
    • Personally Identifiable Information: We use PII solely to:
      • Contact you in response to your request for assistance.
      • Provide services or support related to your inquiry. We do not use your personal information for any other purpose without your explicit consent.
  3. Data Sharing and Retention
    • We do not sell, rent, or share your personal information with third parties, except for the purpose of providing the requested service or as required by law.
    • Non-personally identifiable information (e.g., site metrics) may be shared with third-party analytics services like Google Analytics for site performance monitoring.
    • We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.
  4. Cookies and Tracking Technologies
    • We use cookies to collect anonymized traffic data and enhance your user experience. These cookies do not store personally identifiable information. By continuing to use our website, you agree to our use of cookies for these purposes. You can disable cookies in your browser settings if you prefer.
  5. Your Choices
    • You may choose to limit the data collected by Google Analytics by opting out through tools like the Google Analytics Opt-out Browser Add-on.
    • You can control cookies through your browser settings to prevent their usage.
    • If you wish to update or delete the personal information you have provided to us, please contact us directly.
  6. Data Security We take the security of your personal information seriously and use industry-standard measures to protect your data from unauthorized access, disclosure, alteration, or destruction.